Sony Xperia Sola Hanset Touch Screen Problem

My Name: Narendra yadav
My Contact No. 9916618507
My Complaint Against: Sony Xepria
Sony Xepria ‘s Contact Details: 180030002800
Complaint Category: Handset Compalints
My Complaint Description:
This regarding the handset which I purchased recently sonly xperia sola . It hardly worked for 2 to 3 weeks then after it started giving me the problem with operating the touch screen unclocking the handset even recieving the call totally icons and the other parts become unreponse.Finally I have visited nearest sony service centre for handest verification on oct 16 2012 . They have infomrmed that mobile is having problem with some touch panel and they will replace the part with in one two or maximum by thrid week

but still so far I am only following up with cutomer case and service center for status of my deivce, fone day back when I went service centre for enquiry they said my mobile is in chennai head office for verification , when I asked cutomer care on status of the mobile it has come back to bangalore with out being repaired or changing the part ??????.… Continue reading

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