[email protected] Complaint – Order Not Received

Subject: Order not received
My Name: Madhav Bhamidipati
My Complaint Against: [email protected]
Complaint Category: Online Shopping
Claim Amount (Approx.): 27000
My Complaint Description:
I have ordered (oder id: 101591814) an AC in shopclues.com. I haven't received the product even after 10days of scheduled delivery, it is not traceable no shipment details, nor I am able cancel it. When I call the customer care they are disconnecting the call, no escalation-matrix. Not sure how to proceed. Please guide me in this regard.

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