ZOOKR Complaint – Wrong Product Received(Model)

Subject: Wrong Product received(Model)
My Name: Arul Sobin
My City: KANNUR
My State: Near Talap Temple
My Complaint Against: ZOOKR
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 649
My Complaint Description:
I have ordered the Samsung power bank throw zookr website with order No 2122569 on 06/03/2018.It has received with damage condition and otherbrand(MI name on the power Bank).On the same day itself I called the customer care people and sent the mail.As per customer care people I have return back this product to the seller(Which address received from customer care by SMS) by courier and same has been delivered on 17/03/2018

When I have spoken with customer care they have committed to refund the Amount within 15 working days.But even after 20 days over I am not receiving any message or confirmation regarding my Refund.I have send the mail to zookr helpdesk team but nothing was happened

Kindly help to Initiate my refund and do the needful to close this issue

Registered Mobile No : 9072621212
Registered Mail ID : [email protected]

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Zookr.in (Zookr India) Complaint – Wrong Product (Model)

Subject: Wrong Product (Model)
My Name: LALIT KUMAR SIYANIYA
My City: Haryana
My State: Haryana
My Complaint Against: zookr.in (Zookr India)
Complaint Category: Online Shopping
Claim Amount (Approx.): 599.00
My Complaint Description:
I ordered 1 no Samsung Power Bank 20800 mAH through online shoping at Zookr.in website on dated 22.03.2018 vide order no. 446832d8-766f-40b1-989e-41a3035eb432. But I got a copy of Oppo Power Bank 20800 mAH (which is not
an original) on 23.03.2018. So, my issue is “Wrong Product (Model)”. I got a totally duplicate Chinese Power Bank which has not much recharging power like as 20800mAH. So, I returned the same by DTDC Courier vide consignment number Z51078134 dated 24.02.2018 on the address as given (below) by their customer care executive.

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Zookr.in Complaint – Galat Power Bank Delayed Wrong Model Jo Model Bheja Hai Wo Bhi Khrab Hai

Subject: Galat power bank delayed wrong model jo model bheja hai wo bhi khrab hai
My Name: Mohammad ishhak
My City: Jalesar etah 207302
My State: UTTAR PRADESH
My Complaint Against: Zookr.in
Complaint Category: Online Shopping
Claim Amount (Approx.): 700
My Complaint Description:
Maine 14 march ko zookr.in se ek power bank mangwayi jo jiska model no. Oppo 20800 mah ki thi aur is company ne galat power bank bhej di jo power bank bheji hai wo bhi kam nahi kar rhi mobile ko charge bhi nahi kar rhi he aur is company ne mujhe loot liya kripya karke aap meri power bank ko wapis karvaye aur mere paise wapis karvaye apki ati kripa hogi

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Zookr.in Complaint – I’m Buy Nokia Model 1600+ Nokia N73 But Nokia N73ok And Not Nokia 1600 Nokia 1110

Subject: I’m buy Nokia model 1600+ Nokia n73 but Nokia n73ok and not Nokia 1600 Nokia 1110
My Name: Bhupendr
My City: Raghogarh
My State: Mp
My Complaint Against: Zookr.in
Complaint Category: Online Shopping
Claim Amount (Approx.): 2099
My Complaint Description:
Dear sir
I request to change my mobile phone Nokia 1110 and give me my Nokia 1600

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