VODAFONE Complaint – REGARDING TO NEGATIVE BALANCE

Subject: REGARDING TO NEGATIVE BALANCE
My Name: SWAPNIL GOSWAMI
My City: AHMEDABAD
My State: GUJARAT
My Complaint Against: VODAFONE
Complaint Category: Vodafone Complaints
Claim Amount (Approx.): 399
My Complaint Description:
I wanted to opt for unlimited package (Rs 399).
I have used my mobile balance for the same, which was Rs.420 initially.
If applied once, my balance should show as Rs 21, but, After the offer is applied, my balance is shown as Rs.-376.
I have called the customer care for the same. they said that the offer is applied two times and both of them will expire on the same day.

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Vodafone Complaint – Regarding To Negative Balance

Subject: Regarding to negative balance
My Name: Goswami Swapnil S
My City: ahmedabad
My State: gujrat
My Complaint Against: vodafone
Complaint Category: Vodafone Complaints
Claim Amount (Approx.): 399
My Complaint Description:
I had done recharge Rs.399. I have already Rs.420 something balace in my account. it's become Rs.-376.i had called on vodafone complaint number(198) but his executive said you are actived two time this same offer and both offer expire on same date .if u will not recharge your account then you are not make outgoing call.

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Negative Response

My Name: Sneh Talati
My Contact No. 9998585682
My Complaint Against: MTS Internet Services
MTS Internet Services’s Contact Details: MTS Data Card
Complaint Category: Broadband/Internet Services
My Complaint Description:
Hi,

I am sneh,I am using MTS data card.
I fuel my account on 11th may 2013 with the scheme of
5gb data with 3mbps speed and after that unlimited surfing with the speed of 145kbps.

I got enough speed till i use my 5gb surfing and after that as per their scheme i should get 145kbps speed but i am getting 2kbps speed.
And when i called on customer care from my landline to check the details why i get this much speed.An employee there name ”Samreen” told me that they cant ra
ise my complain because i used 5gb and they are not making any complain for the remaining plan of 145kbps speed.… Continue reading

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