Tikona Digital Networks Complaint – Negligence Of Tikona Customer Care Executive

Subject: Negligence of tikona customer care executive
My Name: Santosh Singh Adhikari
My City: Ghaziabad
My State: Uttar Pradesh
My Complaint Against: Tikona Digital Networks
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.):
My Complaint Description:
sir, I was a customer of Tikona from September 2015 to Dec 2016 . I terminated Tikona Broadband services because I was shifted to Gurgaon from Ghaziabad . So I called the Tikona customer care department for termination request but instead of helping / assisting me and registering my service request he started pitching rebuttals . He started telling me " sir take this plan , this is very good for you " and all that but never listened to me and after a few minutes the call was disconnected .

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Tikona Digital Networks Complaint – Mental Harassment

Subject: Mental harassment
My Name: Ankit Gadhiya
My City: Surat
My State: Gujarat
My Complaint Against: Tikona Digital Networks
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 100000/-
My Complaint Description:
Respected Sir,
I was using tikona Internet service before 6-7 month. After that, during November I have called Tikona customer care and ask to disconnection of my service. But they have not deactivated even after 8-10 calls. and they have generate the bill amount of approx. Rs. 3000/-. On 20th March, one lady called me on my number saying that I am Speaking from Delhi High court and tikona has filed case against you and claimed amount of Rs.… Continue reading

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Tikona Digital Networks Complaint – Billing

Subject: Billing
My Name: Paresh Jadhav
My City: Ahmedabad
My Complaint Against: Tikona Digital Networks
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 1258.03
My Complaint Description:
​​I am Paresh Jadhav and my Tikona user id is 1117845352. I was placed closing request on 25th Sep, 2016 due to transfer Mumbai for office work, but still I get charged. Thereafter, I was talking to the customer care team leader and he was blocked my id and also told me that I will not charge, but still I got call from customer care regarding payment.​ ​I haven't used any service after closing request.… Continue reading

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Tikona Digital Networks Complaint – Harassment For Payment

Subject: Harassment for payment
My Name: ARPIT NAIR
My City: Ahmedabad
My Complaint Against: Tikona Digital Networks
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): Rs. 1715
My Complaint Description:
Dear Sir/Madam,
I Arpit Nair is hereby lodging a complaint against Tikona Broadband due to continuous harassment by the customer care personnel. Given by below are the following details of our connection:
Username : 1117236808
Name: Arpit Nair
Address: 1,hetal kunj society, near sardar patel school , maninagar, ahmedabad.
Sales person : Vijay Makwana
Date of connection : 16 april 2016
Plan: 3 months 4mbps 30gb and 512kbps unlimited (BBM4M750)

We installed this connection on 16 april 2016.… Continue reading

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