Rustorange Complaint – No Respond To The Return Pickup

Subject: No respond to the return pickup
My Name: Vinta Daga Bajaj
My City: Jaipur
My State: Rajasthan
My Complaint Against: Rustorange
Complaint Category: Fashion & Jewelry
Claim Amount (Approx.): 2895
My Complaint Description:
Hi,

I had ordered a saree from rustorange. The saree dint look good on me so wanted to return it back and had raised a return request, to which they had replied. But dint mention if they will schedule a return pickup or I will have to get it done from my end. The matter is now 7days older.

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Rustorange Complaint – No Refund

Subject: No refund
My Name: Shilpa Sajeev
My City: Hyderabad
My State: Telengana
My Complaint Against: Rustorange
Complaint Category: Fashion & Jewelry
Claim Amount (Approx.): 595
My Complaint Description:
I ordered 2 kurtas of which I returned one. Althot I got a mail saying they have received the kurta. No refund has been processed thus far. It has been more than 3 week. Also, no response to mails. And incorrect phone number. Terrible after sales service.
Awful experience and I am not the first person I know with similar complaint. Will make sure that this is put out on social media..

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Rustorange Complaint – Non Delivery Of Kurta

Subject: Non delivery of kurta
My Name: Renu Singh
My City: Ashiana Nagar, Phase 2, Patna
My State: Bihar
My Complaint Against: Rustorange
Complaint Category: Online Shopping
Claim Amount (Approx.): 695
My Complaint Description:
I ordered 2 kurtas vide order 372684 on 22/8/18.Amount of 1390 was prepaid while making the order.
To my surprise I was informed by FedEx that while one package has been marked as prepaid, the other is marked complaintpaid.Hence the claim amount is 695 .
Emails to rustorange remain unresponded
Pl resolve the matter.This is sheer cheating
Thanks
Renu

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Rustorange Complaint – Order Not Received

Subject: Order not received
My Name: Jaya Ghuley
My City: MORBI
My State: Gujarat
My Complaint Against: Rustorange
Complaint Category: Fashion & Jewelry
Claim Amount (Approx.): 1790
My Complaint Description:
I ordered 2 dresses on rustorange on August 23 2018 but yet not received any.I sent them a mail but didn't receive any reply. The number displayed on Google by them doesn't exist.

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RustOrange Complaint – Only One Item Delivered. Amount Of Two Fully Paid.

Subject: Only one item delivered. Amount of two fully paid.
My Name: shilpa veeresh
My City: Bengaluru
My State: Karnataka
My Complaint Against: RustOrange
Complaint Category: Fashion & Jewelry
Claim Amount (Approx.): 1390
My Complaint Description:
I ordered two kurtis from RustOrange on 16th August 2018 via online. After a week only one kurti was delivered but the full amount of both kurtis were paid. The customer care number displayed on their website does not exist. How do I get a refund and/or my kurti back?
ORDER No: 364681
PRODUCT – RED & ORANGE HAND TIE & DYED STRAIGHT PANEL HIGH SLIT KURTA × 2
SUBTOTAL: ₹1,390.00

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