Rustorange Complaint – No Customer Service And Fraud

Subject: No customer service and fraud
My Name: Shilpa Jadeja
My City: Ahmedabad
My State: Gujarat
My Complaint Against: Rustorange
Complaint Category: Fashion & Jewelry
Claim Amount (Approx.): 800
My Complaint Description:
I placed an order 50 days back amd order came after 30 days and the order was not as shown.. they don't have any customer service number where u can reach to them neither they respond on your emails.. somehow i managed by emailing dundle of emails to them and they take the order back.. their return policy says u will receive the return in 48 hours of package picked up but its been 9 days and just received a message that your credit is available for use however its not showing in my rustorange account and they sent a link in message to use it which is not working.

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Rustorange Complaint – Refund Amount Not Received After Return Of The Dress

Subject: Refund amount not received after return of the dress
My Name: Neethu chowdary k
My City: visakhapatnam
My State: Andhra Pradesh
My Complaint Against: Rustorange
Complaint Category: Online Shopping
Claim Amount (Approx.): 1200
My Complaint Description:
I've returned a dress bought from rustorange the same day I got it due to the cheap quality and abnormal measurements not as stated on their website. But my amount was not refunded and there is no response from their side to my mails and messages since more than a week

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Rustorange Complaint – Return And Refund

Subject: Return and refund
My Name: Ayushee Bhatt
My City: CHENNAI
My State: Tamil Nadu
My Complaint Against: Rustorange
Complaint Category: Others
Claim Amount (Approx.): , 599
My Complaint Description:
Here ayushee bhatt yesterday i recive order from rustorange the product was not good and Immetedialy i put request of return to there website but iam not able to recive anya update i am just able to see only return request on website expect that nothing i dont have their mail, id or Even cant contact them idiots

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Rustorange Complaint – Refund Against Return Of The Product

Subject: refund against return of the product
My Name: suman agarwal
My City: dwarka
My State: delhi
My Complaint Against: Rustorange
Complaint Category: Fashion & Jewelry
Claim Amount (Approx.): 618
My Complaint Description:
I ordered a kurti top from rustorange but the size was not appropriate hence I returned the product and it was mentioned that the refund will be processed within 5 working days. then I recieved a sms that my bank details are incorrect so refund could not be processed. I did the same thing thrice and same responce… I wrote several mails but no responce from them.

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Rustorange Complaint – Non Refund Of The Item Returned

Subject: Non refund of the item returned
My Name: Preety Bagaria
My City: Bangalore
My State: Karnataka
My Complaint Against: Rustorange
Complaint Category: Fashion & Jewelry
Claim Amount (Approx.): 1499/-
My Complaint Description:
I had bought a kurti set from rustorange on 19th September 2018. And the quality was very inferior! And had returned it back within a week. But still haven't recieved the refund of ₹.1499/- yet. Inspite of writing them so many mails, there has been no response! It's been more then a month now. Kindly help! Thanks

Preety Bagaria.

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