Subject: Comps Trade Pvt Ltd – Order 123078000000150 not recd. no refund
My Name: happy
My City: bangalore
My State: karnataka
My Complaint Against: compstrade.com
Complaint Category: Online Shopping
Claim Amount (Approx.): 12249
My Complaint Description:
i have ordered samsung j7 prime from compstrade.com website on 8 march. (Comps Trade Pvt Ltd – Order 123078000000150) till today i have not received anything till 19/3. now trying to reach the numbers on the website (8268 00 1713) they are all unreachable / switched off. i have another number for mr. deepak patel (9967884896) & paytm number (9967888268) all unreachable paid them 3 installments (5k+5k+2249) on this paytm number. have been writing mail every day for status no reply also requested for refund and still havent got any refund. "got one of the reply on 10" still waiting for the action.
Mar 10 (9 days ago)
We will do a proper check with the concerned department and will see what is the cause of this delay. We have sent several reminders but didnt get a satisfactory response from the concerned department. If not delivered by18:00 hrs of 11/03/2017 we will go ahead and refund the amount in full to the same Paytm account used in this order.