Airtel Complaint – No Terms And Conditions Mentioned And Balance Deduction

Subject: No terms and conditions mentioned and balance deduction
My Name: Manan desai
My City: surat
My Complaint Against: Airtel
Complaint Category: Airtel Complaints
Claim Amount (Approx.): 2500
My Complaint Description:
They don't mention any terms and conditions that the activited
Plan is valid till which time
In some case the allow for
Mid night 12 and in some case they restrict that to a time on which we activated it. Then how do we supposed to know that.
Becaus of this reason my balance is dedicated. And when i called to their customer care the didn't respond well.
They have to reveal the terms and conditions. They fooled me many times and telling me that they will not refund the amount please do something.

My Ref.no.is CBDSM20212112904

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2 thoughts on “Airtel Complaint – No Terms And Conditions Mentioned And Balance Deduction

  1. Dear Mr. Desai,
    This is with reference to your complaint dated 12 February 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
    Look forward to receiving the required details at [email protected]
    Regards,
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

  2. Dear Mr. Desai,
    This is with reference to your complaint dated 12 February 2016.
    We were waiting to receive your contact details to enable us to address your concern.
    Since we have not heard back from you, we trust your issue has been resolved.
    If you require further information / assistance, please write to us at [email protected]
    Regards,
    Anil Sachdeva
    airtel presence (airtel customer service team)
    bharti airtel ltd
    [email protected]
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

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