COOL PAD Complaint – Service

Subject: Service
My Name: Misam Virani
My City: Bhavnagar
My Complaint Against: COOL PAD
Complaint Category: Mobile Companies
Claim Amount (Approx.): 6999
My Complaint Description:
I have purchased Cool pad note 3 lite device. I have problem of fingerprint sensor in my phone so I submitted to Service center on 4th Jun. They Said It will take 15-20 days to repair phone. 20 days already gone and still they are Saying They don't have parts so It will take more time.They are Giving proper answers and saying It will resolve soon. After 20 days they still don't have parts. My Phone is in warranty my phone is not repaired so I asked for replace me a new phone but they don't want to replace me a new phone

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