Subject: Broadband is not working from last 5 days
My Name: Alpesh
My Contact Email ID: [email protected]
My City: ahmedabad
My Complaint Against: custoer care and girish sony
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.):
My Complaint Description:
my internet connection is not working form last 5 days, I have contacted customer care and he gave me request number that is 668136
that day that executive said me your complain will be solve in next 24 hrs, after 24 hrs I have called again and then asked for that status, he told me that we are taking maximum 3 days to resolve your problem, then okay, I am agree to wait for 3 days still i did not get any solution.
here is detail of my connection
Name: Alpesh Radadiya
if you cant provide you service please disconnect my internet broadband service and refund my money back, as I have registered before 15 days and just in 10-15 days getting this problems, .
Really Very bad service seen in my life that are asking for 3 days to wait (really maximum) and it is already 4 days , still I am waiting,
and I need nodal officer number, in your website there is written that you can find nodal officer number from customer care, and customer care executive is not giving number.