Jumana A Daruvala Complaint – Very Poor Quality Sofa

Subject: Very poor quality sofa
My Name: Rameshbhai R Bhagtani
My City: Devgadh baria
My Complaint Against: Jumana A daruvala
Complaint Category: Others
Claim Amount (Approx.): 17000
My Complaint Description:
I have bought sofa at 17000 Rs. But after few days the cracks were generated everywhere in the sofa and the seats were worn out. The colour also disappeared and the sofa is now looking ugly with no finishing. I called the shopkeeper for making him aware of the condition of sofa but he did not come. After saying him about grahak suraksha he immediately came and promised me to change the sofa but now he is not changing the sofa.
Please help me to solve this problem.

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