Complaint – Product Is Duplicate

Subject: product is duplicate
My Name: wasim akhtar
My City: bhopal
My State: M.P.
My Complaint Against:
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 700/-
My Complaint Description:
respected sir/madam,
I wasim Akhtar,I orderd SONY CP-V10 10000 mah power bank, reference no.40461829720795. receiving date 27th march/2017. product is not working properly, i request for replace or refund, then they are now denying and saying, the product was gone through several quality test, and it can't be replaced or refund. i did'nt used it for single day. PLEASE HELP
thanking you

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