Subject: No services provided even though in warranty period
My Name: Pronoy Chakraborty
My Contact No.: 9879105156
My City: Ahmedabad
My Complaint Against: Dein Technlogies (P) Ltd.
Dein Technlogies (P) Ltd.’s Contact Details: [email protected], 8285505555
Complaint Category: Mobile Companies
My Complaint Description:
This is to let you know that I have bought a tablet in May 14, 2013 from Dein Technlogies (P) Ltd and even though in warranty I am not getting the services. I am very disappointed due to this, please tell me what can I do? My tablet has developed problem in the memory card slot and my memory card is not being detected. I live in Ahmedabad, Gujarat and I was promised that I would be provided with an Ahmedabad service centre, but when I called them they told me they will only entertain my complaint if I send the product to Delhi. How can I do that when I was promised that whatever problem was there it would be solved in Ahmedabad. I am not a rich guy that I can afford to buy a mega product which is why I have bought from a small company using someone else card. Below are my details:
Your order with Dein Technlogies (P) Ltd.
Order ID : 6471075
Product : Devante Smart Hello Tablet + Keyboard
this is the worst possible product that i have bought and I think the company also is a fraud which cant provide services to customers even in warranty.
Please help me.
Pronoy Chakraborty (P.A. to M.D.)
Chiripal Industries Limited