Dena Bank Complaint – Poor Service

Subject: poor service
My City: rapar
My State: gujarat
My Complaint Against: Dena Bank
Complaint Category: Banks Complaints
Claim Amount (Approx.):
My Complaint Description:
Respected sir,

I am customer of Dena bank since 2 years.I not satisfied with dena bank services.
1. When I use dena bank debit card,internet banking services at moment transactions are failed due to some technical problems of dena bank.
2. After the debited money i Will go to bank branch they did not give any answer to me.they call me to wait 7 days.
3. After 7 days when i visited branch they call me to wait for 1 month.
4. If i deposit my all money in Dena bank and when my transaction failed they give me refund after 1 month.
5. How to i can trust?

And second thing is,
Contacts of dena bank 18002336427 which is customers care managed by dena bank.
This number never connect with bank.
I tryed to contact last 1 month but not connect my call.
Zonal office also not receive call.
Krishnakant patel

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