Dezigner Furniture And Interiors/instyle/sofa Italia Complaint – Dezigner Owner Kunal Thakkar .Broken Sofa Provided By This Fraud People For 38500

Subject: Dezigner owner kunal thakkar .Broken Sofa Provided by this fraud people For 38500
My Name: Sana
My City: Vadodara
My State: Gujarat
My Complaint Against: Dezigner furniture and interiors/instyle/sofa italia
Complaint Category: Manufacturers & Dealers
Claim Amount (Approx.): 38500
My Complaint Description:
had booked a 3+1+1 sofa set from m/s dezigner furniture & interiors on september 03, 2017 in an exhibition hosted at surya palace, vadodara after seeing a good quality of sofa kept in the exhibition. I had paid an advance of rs.15000/- by credit card. The total price of sofa was fixed at rs.39, 500/-. I was promised that the delivery of the sofa will be made in 3 weeks by above mentioned company. However, after several follow-ups over phone (Over hundred calls), i received sofa set on 16th october 2017 (3 weeks late). The tempo driver who came to deliver the sofa took the balance payment (Rs.24, 500/-) first as instructed by his superiors before handing over the sofa. When i opened the packed sofa at my home, i found that quality of sofa is worst. The finishing is not good and parts have come off. Very low-quality wood (Card board type material) has been used. The supplied sofa is not even worth of rs.10000/-. There is a big difference between quality of sofa kept in exhibition and one received by me.

I informed about this to dezigner owner-abdul and manufacturing in charge – raju khan. But, the response was not good. Abdul was not ready to accept his mistake and argued with me even after sharing the bad quality photos of sofa on whatsapp. He even spoke rudely over phone. I need my money back. This is big cheating.

The details of the personnel and their phone numbers are as following:
Bill no. Vf – 011 dated: 03/09/2017.
Dezigner owner :kunal thakkar/ abdul ; ahmedabad contact no. +91 9967131113, mumbai contact number – 022 65504050.
Address on bill – dezigner furniture & interiors, plot. 217, munshi estate, sarkej sanand road, near kiran motor, opp. Purohit hotel, sarkhej, ahmedabad.
Manufacturing in charge: raju khan; mobile no.+91 7977152051
Exhibition organiser at vadodara: creative publications, surat. Owner: shailesh chaudhry mobile no. +91 9825327543/9106994695

Looks like the sofa company dezigner furniture & interiors is fraud and all it's personnel are cheaters. Beware that these are a group of individuals who sell furniture with different company names. They show good quality product in exhibition across india and deliver worst quality product after taking money.

It would be very helpful if consumer helpline supports me to recover my money paid to the dezigner furniture & interiors and investigate in detail about ongoing fraud.

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2 thoughts on “Dezigner Furniture And Interiors/instyle/sofa Italia Complaint – Dezigner Owner Kunal Thakkar .Broken Sofa Provided By This Fraud People For 38500

  1. Very Nice, Good Post on Corporate Gifting and office decoration & office decorative items specially craft sofa set and carved Wooden furniture products. Well Written and simply executed to understand everything. Thanks for writing such a good Article writing on this Topic . Really impressed with your ways of article writing with this depth.Furniture specially carved wooden furniture is first need for an interior decoration and home decoration. For home decoration it is always in demand and people enjoy the items with style.

  2. Hello sana ji
    I have read your complete message complainted here.
    First thing if some one has to do fraud , they will take money and not attemp to do delivery.
    Also when you say broken sofa… let me explain u and which i spoke and texted to mr inamdar too.
    That the armrest of the sofa set is made folding i.e. knock down …. so as to save transport and easy packing and handling and good for customer in case of future relocating or shifting too.
    Now here our team and i personally spoke to mr inamdar…. to fix up time so can send a person to tighten up the screws which delivery boy may have not done properly by mistake. so the arm rest which is made folding will be fitted and you will be in position to use sofa as comfortably as other customers .
    But he never replied me positively nor spoke well and nor allowed me to help to resolve.
    Also in entire sofa brought to my noticeconly 1 chair arm rest is issue … which can be resolved
    Now as i saw this prior … i called on the numbers in october 2017 and later in november 2017 too.
    Now again i take this initiative to solve it.
    If you intend solution do call me or text me.
    And also fir your knowledge same design sofa we have sold plenty not only in baroda but lot other cities. No issues as such.
    Similar issue was raised by a client in ahmedabad.
    Which some one use to sit on arm rest. We still refitted the loosened up screws and gave service even after 6 to 8 months of delivery
    And in case u want specially for u can connect you on conferece call to here what they thought and what they feel once the service person solved the issue.

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