Subject: Refund of internet broadband plan closed before plan period expired
My Name: Jitendra Shamalbhai Patel
My City: Himmatnagar
My Complaint Against: Dhanvi Internet solutions Private Limited
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 4125
My Complaint Description:
we taken dhanvi internet broadband plan on 12th march 2015 .We payed (by cheque) full charge for plan Rs. 9000 in 2015. internet plan period was .march 2015 to march 2017. But by the company internet connection closed in April 2016 . Which is earlier than our plan period. After that we complaint in company many time,.But till last month there is no any process of refund so,we again start to calls in company but now they doesn't reply properly. Sir/ Madam ,please help us beacause 4125 is not easily leavable amount.
24 month plan -9000 Rs.
therfore as per calculation we able to claim for 11 month's plan amount which is 4125 Rs.
From our side we tried many times for refund,but company doesn't respond on it. So, I requested you that solve our case.
Company Details : DHANVI INETRNET SOLUTIONS PRIVATE LIMITED
B-701, Samudra Complex,
Near Hotel Classic Gold,
Navrangpura, Ahmedabad – 380 006.
Phone: (079) 40507676
Our cheque payment details: Cheque No..13 (BANK OF Baroda)
Transaction on 13/03/2015