DIGITAL 2 VIRTUAL ISP PVT. LTD. Complaint – INTERNET SERVICE NOT WORKING FROM THE BIGINNING

Subject: INTERNET SERVICE NOT WORKING FROM THE BIGINNING
My Name: RAJENDRA PATEL
My City: VADODARA
My Complaint Against: DIGITAL 2 VIRTUAL ISP PVT. LTD.
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 11500/-
My Complaint Description:
I HAVE TAKEN INTERNET SERVICE FROM DIGITAL 2 VIRTUAL ISP PVT. LTD. FOR THE SPEED OF 2 MBPS ON THE DATE 08-03-2016. FOR THAT I HAVE PAID THEM AMOUNT OF RS. 11500/- FOR 1 YEAR OF SUBSCRIPTION.
FROM THE DATE OF CONNECTION NEXT FEW DAYS I HAVE NOT BE ABLE TO USE INTERNET, SO I HAVE CALL THEM TO FIX THE PROBLEM. BUT STILL THEY ARE NOT ABLE TO FULL FILL MY REQUEST, SO I HAVE REQUESTED THEM TO CANCEL MY CONNECTION AND RETURN THE AMOUNT OF SAME.
NOW THEY ARE SAYING ONCE YOU HAVE PAID WE ARE NOT GOING TO REFUND THE AMOUNT WEATHER YOU ARE USING OUR SERVICE OR NOT AND THAT IS ALSO IN VERY HARSH WORDS.

SO I AM REQUESTING YOU TO DO THE NEED FULL IN THIS CASE.

THAKING YOU
RAJENDRA PATEL

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