Subject: Refund Amt Due 2500/-
My Name: Ayush Garg
My City: LUCKNOW
My Complaint Against: Tikona Digital Networks Pvt. Ltd.
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 2500
My Complaint Description:
I received a call stating that Tikona has filled a case on me for the payment of ( Rs.571+ 1500 device charges= 2071), otherwise I’ve visit to Delhi, for the hearing of the same. I’m staying in Lucknow, as that will not be convenient to go Delhi for fake of small amount, He asked me to out of court settlement and told me to pay 3071 Rs. to get rid of this case. So, she made me to pay at that spot only, without giving me time to talk to Tikona team, and the reaming amount will get refunded to me within one week.This is to inform you about my Tikona id number 1112793433 which I have disconnected since Sept 2015, but now also I have got a bill of Rs. 2071 (571 Previous Bill+1500 in Name of termination penalty Device charges). I have paid amt 3071/- on request of your customer care executives and he asked me it will be refundable after submit the device and settle the bills.
Device has been collected from tikona team
Kindly refund of my excess payment = 1000+1500(device charges)=2500/-
Mob : 9721511114
Tikona ID 1112793433