Subject: Delay in new LPG connection from Indane
My Name: varun khunger
My City: bangalore
My Complaint Against: Indane distributor M/s SRI RAGHAVENDRA ENTERPRISES, Bengaluru
Complaint Category: Others
Claim Amount (Approx.):
My Complaint Description:
I have applied for a new LPG connection Registration no: N150623117573118918357.
When I went doc submission in SRI RAGHAVENDRA ENTERPRISES, Bengaluru, they told me to purchase Gas stove along with the connection. I refuse the offer since I already had a stove.
Therefore the Lady in charge told me to a person will come for stove inspection within 15 days. It is more than 15 days no one has come or called me.
Is there any rule for such inspection? If yes how many days it takes officially?
After 22 days, today on 13th July, 2015, I have called 18002333555 no. One person talked very gently and has given me Bangalore no.: 080-22220152. I have called this no. There was a lady on the other side I have told her the story. She concluded it is my mistake you are not buying anything from them. Atleast buy something for their satisfaction. Later she explained to me its a marketing strategy, they have to sell these stuffs(Other than mandatory stuff such as stove, trolly etc.). If you are ready to buy at least one stuff from the list, I will give you another no. of my officer she will help you otherwise we can do much. Or go to some other agency.
Since I needed the connection badly and its already so many days, i agreed to buy cylinder trolly. She gave me another no. of a lady office who will help me out.
The no. seems to be a mobile no. but no one picked up.
Please let me know if anything can be done from my side. It seems getting a new connection without stove from Indane is very tough.
Please support on the matter. Let me know clearly if you can not give the connection without stove. Looking forward for a positive reply.
PS: not able to complaint complaint on Indane website. I am not sure if they have disabled it intentionally.