Tata Docomo Complaint – Data Lapse

Subject: Data lapse
My Name: Anoop Kataria
My City: Haridwar
My Complaint Against: Tata Docomo
Complaint Category: DOCOMO Complaints
Claim Amount (Approx.): 94
My Complaint Description:
Mera No 8791321528 hai
aur Maine 3 Sep 2015 ko Tata docomo ki #123# service se
apne special Offer Check kiye nd waha mujhe Rs.94 me 1GB 3G DATA , 28 days ki Validy ke sath Mil rha tha
ar Mene Recahrge Kara liya
Par Rechage par Mujhe 1GB Data to mila Par 3G Nahi.
Mene Customer Care se baat ki to unhone kaha ke Sir hum kuch nahi kr skte aap
Apne phone se screen shot leke hume listen@tatadocomo.com pe email Kijiye ,

Mene e-mail kiya sath screen shot bhi send kiya unko,
next day e-mail ke respose me mujhe ek Call aaya Tata Docomo ki aur se nd unhone mujhe kaha ke
Sir aap aisa kijiye abhi jo apka Remaining Data bacha hai 694MB ka ap uske sath koi bhi chhota sa 3G data wala Rechage Kara liye and wo Data apke 694 Mb data ke sath add ho jayega aur apko phir apko 3G speed milegi apke us Data pe
aur kaha ke mene yaha se reqst bhej di hai apke Data ko Migrate krne ki, bas aap rechage kara lijiye

So mene apne Phone se ek Rs 8 (25MB 3G) ka rechge kr liya
And uske Bad
ji mera Pehla 694MB ka data tha wo sab Lapse ho gya !!

Mene phirse Customer Care ko Call kiya to unhone phirse mere Complain li
nd 48hours me problm solve ho jayegi yeh kaha

phir Next day mujhe Tata docomo ki tarf se Call aata hai ke
Sir apka Data Migrate nahi hoga refund nahi hoga hum kuch nahi kar skte
Maaf kijiye !!!!

#TataDocomo
Yeh Sevice provide karte ho han !!
ar aise Care hoti hai Customer ki
Ke CC Representative kuch bolta hai Dusra Kuch
ar tersa Kuch
nd Last me
hum kuch Nahi kar sakte !!!

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