Subject: PARCEL NOT DELIVERED NEXT DAYS
My Name: PRADIP VASAVA
My City: VADODARA
My Complaint Against: DTDC BARODA BRANCH Office Name : BARODA BRANCH Address : SEMI BASEMENT, NO.3, PRADHAN ENCLAVE, URMI CHAR, RASTA, SHREENAGAR SOCIETY, DINESH MILL ROAD, AKOTA
Complaint Category: Couriers & Parcels
Claim Amount (Approx.): 90
My Complaint Description:
My parcel number : A35184006
ON Date 30.05.2016 i have visited DTDC Waghodia Road Branch ( ICB Park) for send a very important and urgent courier to Gandhinagar to My family. i wanted to send parcel to Gandhinagar on very next day due to that i visit DTDC otherwise there few other Courier company in market (MarutiCourier Charges Rs.60 , Tirupati Courier Charges Rs.40 ) with very low charges..
So when i inquire about charges for urgent courier then DTDC guy make 3-4 call to onwer most probely and told me that i have to send this parcel with so called DTDC Lite Surface service with 90/- RS charges and it will delivered before 6 pm on 31.06.2016. as it was urgent and critical so i paid 100 rs regular charge . But shockingly my parcel didn't reach next Day till 10 am . So i call DTDC Vadodara Main office (Address : Office Name :BARODA BRANCH
Address : SEMI BASEMENT, NO.3, PRADHAN ENCLAVE, URMI CHAR, RASTA, SHREENAGAR SOCIETY, DINESH MILL ROAD, AKOTA'
Pincode : 390005
Phone : 02653299812 )
office phone number but they are not any response me always phone is busy,
I Request You Sir, Please Take any action about this Vadodara dtdc above address mention office