Subject: Damaged Parcel In Trasit New Clothes & Toys
My Name: nitika abrol
My City: New Delhi
My State: Delhi
My Complaint Against: Dtdc courier
Complaint Category: Couriers & Parcels
Claim Amount (Approx.): 20000
My Complaint Description:
I hope my complaint will be addressed i had sent this parcel D42172241 on 2nd May 2018 from kolkatta new alipore office to My brothers address in mumbai i was charged for volume instead of weight i agreed and trusted the service brand name paid for the same…
1) Parcel reached 3days late than the expected date of delivery.
2) Parcel was declared by me as toys and clothes on website it was updated as auto parts.
3) Parcel was safely packed in a brand new carton with no oil stuff in it had only baby clothes and toys.
4) Parcel was damaged with oil stains all over the carton which only damaged the box but damaged the clothes inside which i had sent for my niece B'day new clothes and toys reched damged pictures are attched for ur referance.
5) I went to your centre Mr Pradeep of dtdc new alipore he assured me he will look into the matter.
I want a complete refund of my damaged stuff and what i paid for the courier seice i wont stop here will take it to consumer court. I have all the proofs with me attaching the same for your refference.
Action on the same asap.
Nitika Abrol Drolia