Subject: Warranty not consider
My Name: Mihir Patel
My City: Kalol, Panchmahial, Gujarat-389330
My Complaint Against: Ebay, Diggital store and Iberry
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 14240
My Complaint Description:
Dear sir I purchased Auxus Prime P8000 mobile phone from Ebay on dated 27.12.2015 (Paisa pay id 41462803016) and my phone was dead after 2 months.When I went to service center (Vadodara) for repairing they send it to delhi service center for problem diagnosis and from delhi they told me that your warranty is void due to physical damage and and not covered under warranty and repairing cost (10000 Rs) will be paid by me. But my phone was neither fall or short circuited then how it will physical damage?
In invoice only written that your warranty is one year form date of invoice and nothing else like condition.
I tried to many time for resolving my problem but no one can giving satisfactorily answer and all are not taking responsibility for my warranty.
I will provide detail as below.
1. eBay India Private Limited,
14th Floor, North Block,
Western Express Highway,
022 – 66690000
2. digital soter (Seller)
Kamraj, Chennai 600108
3. iberry India ( Manufacturer )
Building No : 4,
4/42 Second Lane Beach,
Chennai – 600 001
Phone 044-49053456 .
Sir please do need full action against all of them.