Subject: Regarding Taking Money More than MRP From me
My Name: NEEL DALAL
My Contact No.: 9924503373
My City: Ahmedabad, Gujarat
My Complaint Against: EBay & India Tradus -Banumathy Ganesh G
EBay & India Tradus -Banumathy Ganesh G’s Contact Details: 9788858034 email – [email protected]
Complaint Category: Mobile Companies
My Complaint Description:
Dear Sir / Madam,
My complain is regarding Ebay – Indiatradus, They Sell Motorola Mobile Phone MOTO E more than MRP Rate to me.
i ordered moto e on 11/06/2014 7 they quote me 8659 – & I pay them Rs. 8659 – Less 520 ( gift voucher which i have ) – 180.75 (payback card point ) = 7951 /-
I received my mobile on 17/6/14 7 saw that its mrp is Rs. 7199 Only
After this i complained to India trade 7 they say like this
Pls try to understand that we paid online selling commission + service tax + bluedart Coruier Fees(Rs.380) all type of transaction.
During online transaction, we loose 1 courier material out of 100 couriers .
Once the above transaction completion ,we get the payment after 15 days as per ebay policy. (pls consider interest).
Each transcation we got 150-200 profit the above cases. Once courier return(cOD) we loose Rs.380 loss. Now days lot of competion in online. Pls try to understand
We always give good support after sales also. if you feel loss,we shall arrange one free gift(Rs.200-250 worth which is our profit against transcation)
Pls try to understand sir
they say one send gift still i didnt receive it & I already Complain TO EBAY but that say ITEM PRICE they can not control
So Sir You are requested to take Necessary Action against India Tradus & E-Bay for selling Mobile More than MRP Rate
Please do the Needful…
With Warm Regards,