Ebayindia Complaint – Ebay Dont Given My Replacement My Phone Was Broken In Courier

Subject: ebay dont given my replacement my phone was broken in courier
My Name: keval malaviya
My City: surat
My Complaint Against: ebayindia
Complaint Category: Handset Compalints
Claim Amount (Approx.): 10300
My Complaint Description:
respected sir/madam
i purchase samsung mobile s3 neo from ebay website on 15 oct 2015 dilivery was on 17 oct 2015 but its phone display was broken in courier i complenting in ebay my claim id is 1350754. sir/madam 18 days past but he do not any response me i want replacement not refund.
sir/madam i requst to you plz help me
one consmer.

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2 thoughts on “Ebayindia Complaint – Ebay Dont Given My Replacement My Phone Was Broken In Courier

  1. Dear Keval,

    Thank you for sharing your concern with us.

    We would like to inform you that we have already processed the refund request from our end on 23-Dec-2015.Please note that the refund takes 6-8 working days to reflect in your account.

    If you wish, you may check with your bank using the following refund details:
    Refund Reference Number: 53239640
    Auth Id:94831

    However, if the amount does not reflect in your bank account even after the stipulated time, kindly email us the latest bank statement from the date of transaction till date at [email protected], so that we can investigate the matter further.

    Thanks & Regards,
    Team Ebay

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