Edelweiss Tokio Life Insurance Complaint – Non Giving Basic Amount I Paid

Subject: Non giving basic amount I paid
My Complaint Against: edelweiss tokio life insurance
Complaint Category: Finance & Investment
Claim Amount (Approx.): 33000
My Complaint Description:
I have taken policy in edelweiss tokio life insurance in FY 2012 policy no 000434337E and paid premium till date is Rs. 55812.

In Aug-16 i have taken loan of Rs. 23500 and due financial difficulties i unable to pay interest on loan which is 4 to 5 thousand approx.

now i stable in finance condition and i contact branch that i will all your dues, but they given reply that your policy is auto surrender because of you have not paid loan amount and interest.

there is some basic calculation that I have paid Rs. 55812 and and taken loan of Rs. 23500 only, they are saying that surrender value if only 30% of premium paid.

they are saying now we cant renew your policy and not to give any amount

in this case i have to bare a loss of Rs. 33000/- i cant get my investment i does not require any return but my investment amount is also not get able

hence kindly help me in this case i am belong to lower middle class family and cant bare this much loss.

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