Subject: Samsung J7 software issues.
My Name: Sumit Suchdev
My City: Ahmedabad
My Complaint Against: Samsung Electronics
Complaint Category: Mobile Companies
Claim Amount (Approx.): 20000
My Complaint Description:
I purchased My Samsung J7 from my hard earned money from last 1 year, now in month of Jan twice I faced a problem of auto restart issues while making outgoing any outgoing calls from my phone is spoke to Samsung toll free numbers they did many trouble shootings but they were unable to help me out at the end they said me to visit their service center in Naroda Memco Road area near to my home area. But unfortunately they didn't come up with any solutions now they are saying motherboard issues keep your phone for 3 to 4 days we will check it and experiment your issues. I spoke to other service centres after getting there contact details from Google they said there is no such procedure needed in phone. I don't have time for all this issues running here and there for solutions. Please someone help me with the solutions.