Subject: False Promise of Salesman
My Name: Arunima Roy Jash
My City: Kolkata
My Complaint Against: Eureka Forbes Ltd.
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 3400
My Complaint Description:
I am Arunima Roy Jash an very old customer of your company.I am using your aquaguard neo product from past 2 years.On 28.07.16 your sales professional name Sumit Nandy (8334906800) came at our place & told an attractive offer that if i buy Euroclean Xforce vaccum cleaner then our annual servicing cost for water purifier & vaccum cleaner both will be free for lifetime.First thirty customers will get this attractive offer.As a result I have paid Rs.3400/- in cash & took that product.
Now we come to know from another technician of your company that there was no such offer,so we simply want to return their product & refund our paid amount including complaint dated cheques.
Please solve this asap.
Name: Arunima Roy Jash (9038590932)
Order & PO No. 253039906