Excess Bill Amount

My Name: vishwas raut
My Contact No. 9029461562
My Complaint Against: tata docomo
tata docomo’s Contact Details:
Complaint Category: DOCOMO Complaints
My Complaint Description:
I AM VISHWAS RAUT AND MY MOBILE NO IS 9029461562
I HAD TAKEN TATA DOCOMO POSTPAID PLAN ON 17 JAN 2013
FROM 4TH FEB I WAS IN ROAMING DUE TO OUT OF STATION .
THE COMPANY’S DETAIL BILL FOR THAT PERIOD INDICATES THAT I HAD SEND AROUND 200 SMS WHICH COST ME RS 3.45 EACH . BUT IN ACTUAL I DIDNOT SEND SINGLE SMS TO ANY ONE WHEN I TOLD SERVICE PROVIDER ABOUT THAT . THEY TOLD ME THAT ’THEIR’S SYSTEM SHOWS THE SENDING OF MESSAGES IN TO THE RECORD SO THEY CANT HELP ME TO SOLVE THE PROBLEM.’ IN ADVERTISEMENT THEY SAY THAT NO ADDITIONAL COST WILL HAVE TO PAY TO THE CUSTOMER WHERE AS ON THE OTHER HAND THEY ARE BEHAVING LIKE THIS .

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