Company Person Complaint – Extraction Of Unauthorised Money From Customers By Mechanics

Subject: Extraction of unauthorised money from customers by mechanics
My Name: Rahul Chaturvedi
My City: pune
My State: Maharashtra
My Complaint Against: Company Person
Complaint Category: Videocon Complaints
Claim Amount (Approx.): nil
My Complaint Description:
Sir,
1. I purchased your videocon washing machine model VT 62 G 13 GWA 6.2 KG Automatic 110616270162300404 vide Bill No1933 from Shriraj furniture home Vishrantwadi pune show room on 08 Jan 2017 for Rs 14000.
2. On04 Oct 17 machine was not functioning(draining out the soapy water). On complaint your mechanic Mr Alpesh Patil attended, removed one rupee coin from out lrt drainage pipe & demanded Rs 500. The machine has 10 Years warranty. Still he quarreled with family for payment saying that it is a penalty, he created bad scene at my home.
3. Please remember that machine is with in warranty period & It took only 2 minutes to remove the coin.
4. My question is that. Are they authorised to extract unauthorised money. Have you authoriswd them. If not please ensure that they do not make propoganda for extracting unauthorised money. In this your customer care executive also have share.
5. If no action is taken on my complaint. I will upload the extraction of money propoganda on social media.

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