Subject: Installation remained incomplete.
My Name: Reena Goyal
My City: Jind
My Complaint Against: Flipkart.com and JEEVES CONSUMER SERVICES PRIVATE LIMITED
Complaint Category: Service Providers
Claim Amount (Approx.): 25470
My Complaint Description:
I have bought one LG 6 kg Fully Automatic Front Load Washing Machine form Flipkart.com via order No OD406664531967855000 on 29 July, 2016. The item was delivered on 6 August 2016 with a service token 6H12-27013FLPKRT-1487808 to its service provider JEEVES CONSUMER SERVICES PRIVATE LIMITED; since then the product was not been installed. Once the service person came from JEEVES CONSUMER SERVICES PRIVATE LIMITED to intimate some additional items required for installation but never came back. Although, the service provider showed installation complete on Aug 14, 2016. Several complain has been done to 24×7 customer care of Flipkat.com, and they are reshuffling the demo date since. It is my request to take adequate action to Flipkart.com and their service partner JEEVES CONSUMER SERVICES PRIVATE LIMITED.
Contact Person – VISHAL GOYAL
Contact No- 9467452507