Subject: Wrong product delivered and not accepting replace request
My Name: Rishabh Sharma
My City: Bettiah
My State: Bihar
My Complaint Against: Flipkart.com
Complaint Category: Online Shopping
Claim Amount (Approx.): 36000
My Complaint Description:
I ordered gopro hero 7 black for 36000 and it send me jbl speaker which was only of 9000 approx i was really shocked when i got the box and i even made unboxing videos of it and placed many times return request from flipkart but always it cancelled.
I am from poor background family and first time i placed so expensive order in my entire life i was really shocked.
I contact flipkart customer support many times but they always pretended to resolve my issue but they never dead and not even doing.
Please anyone help me to solve this issue as i am from poor family and it was too big sum of money which i spend to buy this camera but i was cheated if this issue will not will be solved then i would come on streets.
Please help me
Name – rishabh sharma
Order i'd – 114096070437039000
Phone number – 8521579974
Please help me.
I am a Middle class poor man and I had great trust on Flipkart that is why I bought this camera by spending all my savings on it and if I would be knowing that a trusted site like flipkart will cheat me then I would rather prefer buying from market.
I received this parcel a day after delivery date of product and I was called at other place by courier wishmaster if I wanted the Product. I got the product from him by paying COD and have attached its spy video in this mail. When I got the parcel then I thought of making its video as evidence because I had spent all my savings in it and I had seen some fraud to people on youtube.
The parcel was taped from all sides with tape as you can see in video but in the parcel there was a speaker rather than camera which I had ordered, I was almost dead at that very moment and surprised that a trusted company like Flipkart can even cheat its customers. Till now I had placed more than 11 return request but that all are being cancelled by company and too the Seller RetailNet and I have contacted more than 25 times customer service but they always pretended that they will have concern but they never had pity on me as I am poor.
Please have a little favor on me by approving the return or it would be better you kill me than cheating me.I have no other words to say because you will better understand if you will keep yourself at my place and if you would be a middle class person and cheated like me.
Here is link of unboxing the parcel :-
There is a spy video of payment to courier wishmaster :-