Flipkart Complaint – Company Froad Me On My Order Of Mobile Phone.

Subject: Company froad me on my order of mobile phone.
My Name: Sidik Alarkha Tavani
My City: Veraval
My State: Gujarat
My Complaint Against: Flipkart
Complaint Category: Online Shopping
Claim Amount (Approx.): 10999
My Complaint Description:
Respected sir/Madem.
On 7/10/2017, I ordered for the Redmi note 4 Gold 64GB, order I.D. 110421758961982000, worth Indian RS.10,999., from the online shopping site www.Flipkart.com..I have received the order via courier from Instakart service private limited , veraval, Gujarat, in a packed box form on 12/10/17 probably at 12:00 noon. With my awareness as soon as I received a packedbox parcel, with in 5 minutes of time, I opened it with video recording and I get shocked after opening the complete box as I found a Nirma washing Shop instead of mobile . So immediately I have contacted the above mentioned courier office, who responded to contact the online shopping site Flipkart. Than I have contacted Flipkart and given every detail In response Flipkart told me to written my order via sitein writing .From than onwards I have contacted Flipkart company through their customer care by calls and emails and they responded me by giving different days of receiving my original order of mobile but till this date I dose' nt get my order. Atlast after too much harrassment from last 22 days, I get ideas from sources to contact Grahak Suraksha forum. Kindly do needful to me in this matter as I am completely helpless, please help me.

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