Flipkart Complaint – I Bought Oppo F3 But Box In Hand Set Missing

Subject: i bought oppo f3 but box in hand set missing
My Name: harsukh mer
My City: Ahmadabad
My State: Gujarat
My Complaint Against: flipkart
Complaint Category: Handset Complaints
Claim Amount (Approx.): 18990
My Complaint Description:
Sir/madam,
I have bought oppo f3 mobile with my old phone exchange I have courier received 27/10/2017 box open courier face open box in hand set in missing ,my old phone received delivery man and online payment rs.10700/- I have alread flipkart customer care complain but last 5 days no any update and clarify plz sir help me

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