Complaint – Phishing Scam, No Booking Of Tickets, No Refund Of Money

Subject: Phishing Scam, No Booking of tickets, No refund of money
My Name: Aditya Nema
My City: Navi Mumbai
My Complaint Against:
Complaint Category: Tours & Travels
Claim Amount (Approx.): 4100
My Complaint Description:
I recently made a purchanse of a flight ticket on and i
found out that they are a fraud company.

I booked a flight from indore to mumbai from on 18th
Feb. Here are the details:

Booking Id-FLY18026599.
Cost of Flight – 4081.
Flight Details – Indore – Mumbai :Indigo

I made a purchase through paytm gateway.

After calling them relentelessly for 2 days i was able to connect with
them 4 times out of atleast a 100 calls i made. They promised to book
the ticket and did not do anything about it. They also dont tell about
the refund status or give a ticket no or a confirmation that the
refund is under process.

So They took my money, did not book the ticket and are also not providing the refund.

If you search over internet, every one has been complaining about fly
mantra doing the same. I think they never make any ticket purchases
and keep the customers money. Please do not permit them to integrate
with your gateway. As a proof i am mentioning the following customer
complaints on varous forums:

Also check their facebook page below, it is flooded with similar
customer complaints.

Please spare your time on this case and help me out.


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