Airtel /Franklin Complaint – Give Me Wrong Information And Have Bill Upto 900

Subject: Give me Wrong Information and have bill upto 900
My Name: Gaurang
My City: Surat
My Complaint Against: Airtel /Franklin
Complaint Category: Airtel Complaints
Claim Amount (Approx.): 900
My Complaint Description:
11 jan 2016, i call to airtel customer care and talk about change my rental plan.

So, he is Nikesh soni, and he said ok , you change plan and your other money refunded

Then, i change my rental plan and payment not refunded

last time i call franklin , he said your payment not refunded.

and i have proof of recording of all

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3 thoughts on “Airtel /Franklin Complaint – Give Me Wrong Information And Have Bill Upto 900

  1. Dear Customer,
    This is with reference to your complaint dated 25 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
    Look forward to receiving the required details at [email protected]
    Regards,
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

    • After 7 days I haven’t any call or massege from Airtel
      Worst customer care experience with Airtel bcoz when care executive having wrong information then customers what do.
      But I have proof all call recording.

      So
      Pls solve my query quickly.
      I want recharge my other amount

  2. Dear Customer,
    This is with reference to your complaint dated 25 January 2016.
    We would like to confirm that we have shared the resolution details with you.
    Should you require further information, please feel free to write to us at [email protected]
    Regards,
    Anil Sachdeva
    airtel presence (airtel customer service team)
    bharti airtel ltd
    [email protected]
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

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