Freecharge Complaint – My Money Has Been Debited From Bank Account, But Nor Credited In Freecharge Wallet Account

Subject: My money has been debited from bank account, but nor credited in freecharge wallet account
My Name: Sam Patel
My City: Ahmedabad
My Complaint Against: freecharge
Complaint Category: Others
Claim Amount (Approx.): 721
My Complaint Description:
Dear sir,
under this mail I send to freecharge company.but they did not proper responding, so please keep action now .. I request you

Dear Sir,
My 721/- Rs has been debited from BOB bank account that debit card number is 40************87.but that amount was not credited in my freecharge account. This transaction was not done in biliing process so thats why i used another BOB bank account and that debit card number is 43***********97 for same billing process worth rs 722/- and that accont was succesfuly credited by 722/- rs.
So please you cancel my old transaction otherwise recredit in my bank account and debit card number is 4029********2687 . if you dont do that then credit that amount in my freecharge account as soon as posssible .
i want solution as soon as possible.

I send this Mail to freecharge company on Tue, Jan 12, 2016 at 10:59 PM
Email id:[email protected]

but they did not solve my problem.. only give complain no.
The Complain number no is:- # 2857445

I tried many time calling to freecharge .. But they never receive any call..

Please Sir solve my problem,

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