Freecharge Complaint – DGVCL Bill Payment Failure

Subject: DGVCL bill payment failure
My City: surat
My State: gujarat
My Complaint Against: freecharge
Complaint Category: Others
Claim Amount (Approx.): 1690
My Complaint Description:
Dear sir/mam,

I have paied my bill of DGVCL is not successful On 24th april 2018. But my money is cut from my account and bill was not paid. And i dont get my money back to my account. So what is the procedure for give my money back.

My DGVCL CUSTOMER ID is 42105007651

My first transaction at 10:08am amont Rs. 845/-
And second transaction at 10:10am amount Rs. 845/-.

Both ammount is not refunded…

but finally i have paid my bill is from paytm and the freecharge team is told me that your bill is paid from us.

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