FREECHARGE Complaint – PAYMENT PAID THRU FREECHARGE BUT NOT CREDITED IN MSEB

Subject: PAYMENT PAID THRU FREECHARGE BUT NOT CREDITED IN MSEB
My Name: ANISH
My City: BORDI
My Complaint Against: FREECHARGE
Complaint Category: Others
Claim Amount (Approx.): 440 & 150
My Complaint Description:
i ma payment through freecharge dated:-06.03.2016 of rs 440 & 140 for my electricity bill but still dated not credited my electricity account what happen still after 11 days my payment not credited where is my money.

massage comes fro freecharge

We regret the inconvenience caused to you as you’ve not received the recharge for your recent transaction yet.

Our records show that the transaction (order IDCEA160306333537844 & FCEA160306333541499) is successful.
Please note that there are a few exceptional cases where the operators reverse a transaction status after 48 hours of the transaction time.

We will verify this with the operator and come back to you within 48 hours.
We assure you that your money is safe with us and we will process a full refund in case the transaction is confirmed as unsuccessful.

Appreciate your patience.

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