FREECHARGE Complaint – PAYMENT NOT PAID BY FREECHARGE TO TORRENT POWER

Subject: PAYMENT NOT PAID BY FREECHARGE TO TORRENT POWER
My Name: Abdul Aziz Dhanga
My City: Ahmedabad
My Complaint Against: FREECHARGE
Complaint Category: Others
Claim Amount (Approx.): 640
My Complaint Description:
Respected sir, I paid electricity bill service no. 100251210 on dated 31.dec.15 @ 10:00 pm…but till date no msg from torrent as generally bill paid..i called to TORRENT POWER on 3.1.16 & 5.1.16 to confirm that bill paid or not…both time update is not payment by anyone…still Rs.645 is pending on 5.1.16..TORRENT POWER is telling "we are taking maxiumum 48 hrs to update" but its almost 120 hrs..when i asked to FREECHARGE they are telling already paid from our end…torrent does not update..it will taake sometime…bt sir 5 days passes…no proper response from FREECHARGE..i m following to FREECHARGE bcoz i paid through it.I just tell plzz give me refund so i can pay my bill by other way…coz 11.jan.16 is due date..plz do needful as early as possible

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