Subject: 3G Data Pack not received.
My Name: Smit Kalamkar
My City: Vadodara
My Complaint Against: www.freecharge.in
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 31
My Complaint Description:
I did My prepaid Airtel Mobile 3G Recharge of rupees 31, Validity of 4 Days and 125 MB.
I Used 'www.freecharge.in' site to recharge my Phone.
2 hours passed and still Data plan is not received.
I have called in Company but nothing helped me.
I have call recordings when I contacted them with Customer Care num.
They are only saying that the number you are trying is busy.
I sent them a Complains through Email.
Every time, their Answer is same that our Agent will Contact you soon and no one Contacts me.
I Have all the screenshots of the rupees debited from my Bank account and the message of ' www.freecharge.in '.
So all I want is either 31 rupees or the Data Pack.