Subject: For harassment and cheating against Full Moon Holidays New Delhi
My Name: Vivek Divedi
My City: Ludhiana
My Complaint Against: Fullmoonholidays.com
Complaint Category: Tours & Travels
Claim Amount (Approx.): 42000+ harassment
My Complaint Description:
1. I am resident of Ludhiana, Punjab. I am getting married next month, for the same i have booked Honeymoon package for Kerela dated 3 Jan 2015 to 10 Jan 2015 from fullmoonholidays.com.
2. I have made payment of Rs.42000/- through bank transfer dated 24 Aug 2015 to PUNJAB NATIONAL BANK with account number 0176002100256907 and IFSC CODE- PUNB0017700. My transaction id is 14512342.
3. As per their commitment they will provide me Air fare tickets in next 3 days and hotels vouchers in 45 days, but till date i haven't received any confirmation and tickets from them. Now their all numbers are switched off and not working. Only one number is working which they have mentioned in the website is 09911909324 but he is not responding and not saying anything. Other numbers were (9268822442, 01165004142, 43,44,45,46,47)
4. The main accused is Mr. Digambar Singh-Manager mobile number 9990087722 & 9213089004 is using his mobile but not responding to any call and texting.
5. I can provide you all the documents against him and his team (FULLMOONHOLIDAYS.COM)
6. As per their website they have changed their current address from Connaught place, outer circle B to Sapze I tech park, A1 Tower, level 9, Sohna road, Gurgaon. When i talked to Sapze tower team, they said FULLMOONHOLIDAYS is having only virtual office not physical office. Now their website is also not working since 27 Nov 2015.
7. I have all the communication detail i had with fullmoon travels team. I am feeling cheated and please take strict action. There are also 2-3 persons in my contact, with whom same thing has happened.