Complaint – Undelivery Of Product

Subject: Undelivery of product
My Name: Ruman
My City: Delhi
My Complaint Against:
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 550
My Complaint Description:
I placed an order of rakhi +printed mug on 15-08-2015 from My order no is GL- 118068487316.
Rakhi delivered on 20-08-2015 but they didn't deliver the printed mug.
And when I try to contact them,They are ignoring my mails. Once they receive my call, they told me they will deliver my mug within 2 days and now they don't bother to receive calls and my printed mug also hasn't delivered yet..
This is really terrible .This is a fraud site.
Please help me either to receive my refund or to deliver my product
Thank you

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