Gionee India Mobile Complaint – Phone Blast

Subject: Phone blast
My Name: Rajput vikram
My City: Tharad
My Complaint Against: Gionee india mobile
Complaint Category: Others
Claim Amount (Approx.): 15000
My Complaint Description:
I got gionee s plus after 6month my phone blast.and than i send my phone to care but care representive told me you bought new batter rs1200 but my phone are blast so whats my fault.nd battery original price are rs.750
Poor service gionee deesa care

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2 thoughts on “Gionee India Mobile Complaint – Phone Blast

  1. i am also not happy after buy gionee s6 pro
    i purchase mob on 10 jan 2017, after that there is battery problem, after changing the battery still the same issue – 40%battery in night with all functions disable (wifi, location,Bluetooth . etc) and in morning i found phone switched off
    ,already visit service center 2 time, when i ask for refund from service team they told me its not possible.
    TT no-100044799

  2. akiwith the reference to the above I purchased Gionee marathon-M-5 lite on 26/10/2017 from Faizul mobiles,Sno:5-8-512 to 517/A, ground floor, Emerald Complex,Chirag Ali Lane, Abids,Hyderabad,Bill no:7996,phone is excellent and features were good,, few days back phone slipped out my hand glass broken in the corner side of the phone even after protected with pouch and glasse being under warranty with the hope that,New brand company I, thought that you will iprovide me free replacement I called to service centre siri communications service centre Phone No:7893265535,for guidence of address they simply gave me Improper address and disconnected the phone, when I tried to call again they did not bother to lift the phone,after lot of struggle in finding the address when I consulted your service executive, she rudely, said that it will not come under warranty i have to pay Rs.3800/-being new brand company you have to provide free service or you have to take nominal charge from customer reputed companies like Samsung provided me the service with free when it is under warranty,I also brings to your notice that your phone is excellent, features and camera quality is Fabulous because your worst and unethical service centres people is willing to Gionee because of service problems , I advice you to hire efficient service centres and good voice based customers in the city Hyderabad and Secunderabad, I request Gionee authorities to intervene and provide me service for for free or with nominal price and take strict action against your service centre executives provide better service to the customers,otherwise I have no option to approach consumer court or media,early action very much appreciated.Regards.G.Vijaykumar.Senior officer.Debts Recovery.Agrasen

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