My Name: Hemant Kamat
My City: Thane west
My Complaint Against: Gionee Mobile Phone
Complaint Category: Handset Compalints
Claim Amount (Approx.): 12000
My Complaint Description:
2 moths back(Approx april 16)I purchased Gionee M5 Lite from Reliance Digital show room.
Handset came with multiple problems like Excessive heating, Contact list buffering for about 1 minute, No display of incoming call, Delayed display of caller name, Light coming from sides screen,,Excessive heating while charging and touch issues.Same was mailed to Gioneee in first week of may 16 and complaint registered by Gionee thru reference no #100017395
As advised by Gionee i gave the handset to nearest repair center at Belgaum-Karnataka (Celtronics) but none of the problems were resolved.
I sent 5 reminders to Gionee and tried calling their toll free number ——But no response.
Pl help and let me know the way forward.
Hemant G Kamat