Www.goibibo.com Complaint – Flight Bookings Fraud

Subject: Flight Bookings Fraud
My Name: Bela Shah
My Contact Email ID: [email protected]
My City: vadodara
My Complaint Against: www.goibibo.com
Complaint Category: Others
Claim Amount (Approx.): 5372
My Complaint Description:
We had booked 8 tickets from mumbai to cochin on flight spicejet(SG 421) FLIGHT on (20/6/2015) having departure date 15/9/2015 using www.goibibo.com.When we booked ticket our airfare was already deducted and after that we received a call that flight rates had gone up and goibibo demanded that we should pay 5372 extra.Due to urgency as our package is booked we paid.It was miscommunication between goibibo and spicejet due to which we had to pay.We booked ticket at about 9:45 pm(20/6/2015) and still price at 10 pm that was being displayed was the same 5717 per person that we had paid for.I have got screenshot of that fare.We have faith in Grahak Suraksha so we are lodging this complaint.

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