Grand Tourio Holidays Pvt Ltd Complaint – Refund Of Membership Fees

Subject: Refund of Membership fees
My Complaint Against: Grand Tourio Holidays Pvt Ltd
Complaint Category: Tours & Travels
Claim Amount (Approx.): 67500
My Complaint Description:
We had taken membership on 31st dec, 2017 by paying rs.67500 for 6 years membership with membership no 888-111-256 ,Membership Type :GT-1 after promising host of benefits by the company which included the following 1] stay at 5 star properties with complimentary breakfast, hi – tea, either of lunch or dinner, access to all facilities during the stay at property 2] flight ticket for one way travel after we refused 40% discount on flight tickets 3] to & fro vehicle for airport transfers and sightseeing with guide. Fuel cost to be borne by us. 4] summer camp for kids, passes for events… This presentation was made at andheri office by rishikesh, executive, celia team head and mr. Vivek singh manager Now when i emailed them for flight tickets and booking for coorg during november 2018, i am told by reservations team that the company policy is to provide only accomodation with breakfast and no other facility. No one from support team either answers or reverts to your messages. This is the service. This is sheer cheating and loot of our hard earned money. I request the company to provide me refund as they are not able to keep there commitment. The presentations are being held daily at Andheri and other offices and lot of innocent people are being fooled. Support Manager: Mr.Sanjay Makwana

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