Subject: Cheating customers by promising wrong information
My Name: Sanket Joshi
My City: Ahmedabad
My Complaint Against: GTPL BROADBAND
Complaint Category: Service Providers
Claim Amount (Approx.): 8160
My Complaint Description:
My name is Sanket Joshi and I am having broadband connection with GTPL, They are promising customers to provide 10mbps internet plan on 8160 rupees for 1 year, Now the real side is the actual internet speed they are providing is less then my mobile internet, With the 10mbps plan I cant even open my Gmail account so you can guess the speed of the internet, I have made several complains in last 10 days but without resolving the issue they are closing the complains without my permission,
Below are the complains and my GTPL Customer ID for your reference.
Complain Date Complain No
Please help me out this unprofessional behavior of the service provider as almost every customer in our area is not satisfied with the GTPL BROADBAND connection.
THIS IS THE TIME WHEN WE CAN PROVE THAT CUSTOMER IS ALSO HAVING POWER TO RAISE THE VOICE AGAINST THIS CHEATING OF SERVICE PROVIDERS.