Gtpl Broadband Complaint – Frequent Disruption Of Internet Services

Subject: Frequent disruption of internet services
My Name: Kalpesh s bhadra
My City: Adipur-kutch, gujarat
My Complaint Against: Gtpl broadband
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.):
My Complaint Description:
I hv subscribed for broadband connection from GTPL having its head office at ahmedabad. At the time of subscribing they promised me about excellent service without any frequent problems. But after subscription hardly 4 months have passed and during this period there have been frequent disruption in their services. Nobody is bothered to pick up phone at local office and after complaining on website also no timely actions are taken. Yesterday i hv complained on web that m not receiving their services since last saturday i.e. 30.04 2016 n till tdy i.e 3.05.2016 the problem has not been resolved.
They hv taken annual subscription n i hv asked them to stop their services n refund me money but that also is not done by them.
Please help me on this issue.

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